I have been to this location several times!! The manager of this location is awesome! I have been working with her for the last year or so. Her employees are very helpful and knowledgeable on their products!
I recently stopped in at this location. Two girls were working that day, I was initially greeted, but after that I was pretty much ignored. It felt to me as I was prejudged, and not taken seriously. I spent about 15 minutes of my time waiting to be assisted, but unfortunately the lady working behind the counter felt as if cleaning her watch was more important then making a sale.
Staff here knows their stuff, and the Manager of this location is awesome. Knows all the products out there and is very patient with clients who change their mind a lot. :) Would highly recommend!
I came to this brand new Kay's jewelers near me. The staff there was very kind and very helpful. They greeded me like they knew me. They made me feel like family. They where very attentive and help me make the right choice for my wife. Everyone in the store was very kind and helpful. I just want to thank them for making my experience easy and great. They go above and beyond to provide great service.
My husband went here to get my wedding present custom made. Was told it would be ready in 4-8wks. Cool we had time.. on the 8th week nothing was there. Was told 2more weeks ... well now he had to replace it so he didnt look like a fool on our wedding day. And he figured he would give it to me on our 2nd part of the honeymoon. Well guess what still no gift. Called several times and all he got was the run around. After all the money and business weve given Kays.this is inacceptable. Well he finally told me about it and i got right on the phone w customer service and Cindy was able to get him a full refund.
Kay Jewelers is a US Jewelry Store based in Garner, North Carolina. Kay Jewelers is located at 64 Eagle Wing Way, Garner, NC 27529, USA.
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